The myToptech Resource Center offers the following online services for Toptech Systems customers, contractors, and distributors:
- Software CRs and Bug Status
- You have the ability to query and view your company specific Software Change Requests and bug status.
- Customer Notifications
- You have access to the latest customer service bulletins, special notices, and information.
- Toptech User Documentation
- You have the ability to view and print past and current Release and Build Notes and Technical Bulletins. MultiLoad users can download Release Notes and review firmware compatibility guidelines. You can also download the latest product brochures and application sheets.
- Provide Feedback
- You have access to our customer surveys to provide input on Toptech services so we can continue to exceed our customer expectations.
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The Toptech Assistance Center (TAC) offers the following services strictly for Toptech Systems customers:
- Knowledge Management
- Customers will have the ability to review posted solutions and other support and product related articles.
- Support Ticket Access
- The TAC provides customers with unprecedented visibility into, and tracking of support requests. Customers will have full access to submit, view, and modify requests from within this online portal.
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